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What are the best practices for touchscreen kiosk UX?Quora

(Quora, z.d.)

Tips van Sean Johnson, Former VP Product Development at Brill Street

• Make it dead-simple

• Use breadcrumbs and other navigational aids to quickly back up

• Limit typing

• Things that are clickable should look clickable

• Make use of iconography/graphics to support text

• Consider color blindness

• Consider the environment when making decisions about sound

• Ensure rapid feedback to user interaction

• Search is a last resort

Tips van Bill Gerba, M2M, retail media and digital signage expert

• Don't enable dragging unless it is required

• Keep touchable items away from the edges and corners of the screen

• Bigger is better

• And just generally speaking, make your interface as single-purpose as possible

Tip van Kristi Anderson, Director of Operations - Scanalytics Inc.

One of the biggest issues we've discovered with kiosks is that the user is typically "piggy-backing" off of another users session. People typically aren't closing out after using the display, so when a new visitor approaches, they continue through the previous "experience".

My company, Scanalytics Inc. measures foot traffic via smart "floor sensors" for consumer behavior analytics. Our sensors can integrate with digital displays to react in real-time to improve the user experience.